2014 R.O.S.E Award Winner, Margaret Dubesa

2014-ROSE-Award-Margaret-DubesaMargaret Dubesa
Housekeeper at Hilton Garden Inn, Chesterton
Margaret has worked in housekeeping for almost two years. She loves talking to guests to ask if there is anything she can do for them. She leaves notes in guests’ rooms welcoming them or telling them to have a nice day or a good night. Most of the guests will write something back. Repeat guests actually request to be on her floor because they love how welcome and special she makes them feel. If she knows a regular guest, she will leave them goodie bags filled with their favorite snacks and candy.

She leaves them birthday cards and is always trying to think of some way to make them feel special. She ensures guest rooms are clean and doesn’t hesitate to help out her colleagues whenever needed. She is truly a genuinely giving and caring soul whose number one goal is to make people feel special; and that is exactly what makes her so extraordinary.