CompressAir answers customer’s top FAQs

CompressAir answers customer’s top FAQs

Finding and learning how to use the right air compressor for your business can sometimes be a daunting task, but with some help from CompressAir, it can be a quick and easy fix to find the answers to any issue.

With over 30 years of servicing air compressors in Northern Indiana, CompressAir knows the ins and outs of the industry, including the different sets of questions customers are likely to ask throughout the process. Senior Service Technician Mike Cleek sat down with us to address many of these frequently asked questions to make sure each customer is equipped with the knowledge they need for their air compressors to run in a smooth and safe manner.

Service Information

Is worrying about your compressor system really that important?

Compressed Air is considered the 4th Utility. It can cost your customer a lot of money. Get in touch to find out ways we can help you cut costs and operate a more efficient system.

How often should my compressor be serviced?

Service intervals depend on different variables such as hours of operation, site conditions, lubricant type, compressor type, etc. Our sales team can help you determine appropriate service intervals. Contact us to schedule a free on-site consultation.

What brands do you service?

We have trained technicians that can service all makes and models or compressed air equipment.

What services do you provide for your customers?

We are a one-stop shop offering custom piping installation, sales, and service on compressed air equipment, air receiver tanks, vacuum pumps, and ductwork.

Do you have stock parts?

We have a large inventory of emergency and service parts at both of our locations. Our service technicians also stock their vans with the most popular service parts.

What brand air compressor do you sell?

We are an authorized Sullair distributor, offering their full product line.

How do I know what air compressor I need?

There are a lot of questions that we have to ask you in order to help narrow options down to what would be the best fit for your facility. These questions include: What is your flow requirement? How many shifts do you run? How much pressure if needed? Do you plan to grow and add on in the future?

What are the benefits of an air audit?

Being unsure of the answers to the questions above, having our sales team organize an air audit for you might be the best starting point for your facility. An air audit can assist with identifying how much CFM, PSI, and power are being used. It can also identify leaks and inefficiencies, ensure system optimization, improve energy reduction, and lead to long-term cost savings.

Do you provide air treatment products?

Yes, we sell Sullair’s full air treatment product line, as well as Mikropor.

How do you know what air treatment I need for our plant?

It depends on what type of clean filtration is required for your system and the level of dry air you need. For example, in humid months, you may need to use a dryer so that your end supply air isn’t full of moisture.

Financial Information

How can I get a rebate for decreasing our power?

You can potentially receive a rebate from your local energy provider by switching to a more energy-efficient machine. Our seven-day air audit can highlight system inefficiencies and more. Then our staff can recommend appropriate changes or equipment upgrades. CompressAir will help assist you with the paperwork required by the energy provider when you submit a rebate request.

What is the cost of compressed air?

On average, 25% of your electric bill can be attributed to your compressor. Compressed air is considered a manufacturer’s 4th utility.

What is a quick way to calculate the cost of compressed air?

Cost to Operate = ((Brake Horsepower) * (0.746) * (hours of operation) * (cost of power ))/ (motor efficiency)

Location and Office Information

Where are you located?

We have two locations – one in La Porte, Indiana and one in Elkhart, Indiana. We also have a full-time sales representative in Chicagoland.

Do you have 24/7 emergency hours?

Yes, we have service technicians on call 24/7 – 365 days a year. If you have an after-hours emergency and need a technician, you can reach them by calling the office in your area and following the prompts that will transfer you directly to the service technician on call.

For more information on CompressAir, visit https://www.compressair.net/.