Customer service and quality mean everything to AMA Design & Print

Customer service and quality mean everything to AMA Design & Print

The two aspects that make a competent business are customer service and product quality. A company that serves as a great example of these values is Valparaiso-based AMA Design & Print, which offers high quality print and bindery services, including full-color to single-color, digital printing, graphic design, and union printing.

Meeting the needs and wants of its customers is something AMA strives for. Anyone that calls or walks through the doors can expect a friendly conversation that leads to the expectations of the final product.

“Our customers are the most important part of our business,” said Kelley Schott, Account Executive at AMA. “Gladly serving them with respect and grace shows them that they are valued. Knowing our customers’ expectations and honestly communicating with them upfront keeps surprising situations at bay, and overall we believe there is value in producing a product that pleases and represents our customers well.”

From learning about one another, to needing design work, to working on a proof, to other factors like colors and deadlines, Schott says that the people at AMA are ready to listen, encourage, and to be honest about the process and what customers should expect. In addition, AMA also holds its standards of quality for all of its products in high regard.

“The standards that AMA has set for itself comes from a long history of craftsman that have come through our doors, all who have left an indelible mark on the company’s overall philosophy,” said Shad Harden, Co-Owner and Director of Operations at AMA. “Our strengths as a company give us the ability to recommend the best possible outcome of a client’s request while keeping their costs in mind and exceeding their expectations.”

Harden further stated that customers can count on the company’s products to deliver their message to their respective audiences in spectacular fashion.   

“We choose to exceed industry standards to set ourselves apart from what is to be expected,” Harden said. “Putting the customers’ products out for the world to see and knowing we helped in that endeavor is a good feeling at the end of the day.”

Located on 389 E. US Hwy 30, Suite B, Valparaiso, Indiana, AMA Design & Print prides itself in its strong and consistent services. For more information and contact information, please visit