Disney Institute – By Chance or By Design?

The first day as a Walt Disney World Cast Member is spent in Traditions, an orientation session that all Cast Members, regardless of position or rank, attend. It promotes and reinforces the Company values, history and operating philosophies. pop-tabs

This past month, I was faced with the task of hiring a new employee. Being a small company, we have very little turnover, so filling an open position is taken very seriously. Step one is finding the right person for the position, step two is letting them know they made the right choice by choosing our company.

Rather than starting orientation with an “employee handbook”, we start with a “company handbook”, if you will. A book about US, our company history, values, goals, recent accomplishments, 5 things we are most proud of as a company, our community involvement and we end with a form called “Help us get to know you”. It includes about 20 voluntary questions like, what is your favorite music, favorite dessert, favorite restaurant, favorite hobbies, strong points, weak points, do you have pets, and if money where no object, where in the world would you like to visit.

How did you get to know about your employer’s history, values and goals, by chance or by design?

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