#BehindTheRibbon: Meet Andrew Medrano, Field Technician at Overhead Door of Northwest Indiana

#BehindTheRibbon: Meet Andrew Medrano, Field Technician at Overhead Door of Northwest Indiana

Andrew Medrano, a field technician for Overhead Door of Northwest Indiana, is a Hebron native who has been with the company for a little under five years now. Despite his expertise, Andrew did not start out working with garage doors.

“Before taking this job, I started out working in general construction. I learned how to do things in construction by doing projects with my dad. From there, I worked for a gutter and siding company that branched off into doing whatever projects came our way. I then took this job as a field technician at Overhead Door of Northwest Indiana a little under five years ago and have been here ever since,” stated Andrew.

As a field technician, Andrew travels all over Northwest Indiana repairing and installing customer's garage doors.

“On a day-to-day basis, I will do any job they need me to do. I install garage doors, repair garage doors, reframe garage door openings - pretty much any major project on the residential side that needs to be done is usually handed off to me.”

Andrew enjoys working at Overhead Door of Northwest Indiana because of the family-oriented atmosphere that the company has because it is a family-run business. Not only does Overhead Door of Northwest Indiana cater to families, but they make their employees feel like family too.

“It’s not like corporate America where you don’t know your boss and you just know what you are being told to do. At Overhead Door, we know Jim, the owner, and interact with him everyday. We understand what his expectations for us are and it is just an overall friendly and fun atmosphere to work in.”

Andrew’s favorite part about working as a field technician for Overhead Door is being able to travel around the region and see different places, which can be interesting at times.

“Every garage door is usually the same, or similar, but every garage is different. The most interesting things I see in people’s garages are Halloween props, which can be kind of startling at times,” said Andrew jokingly.

Outside of working as a field technician for Overhead Door, Andrew enjoys fishing, paint balling, and tinkering around on his own garage door.

If you or someone you know is looking for garage door assistance, be sure to contact the staff at Overhead Door of Northwest Indiana for help. Their team of experienced technicians that will take care of customers in the best way that they can!

For more information on services and contact info for Overhead Door of Northwest Indiana, click here!