Etiquette Expert: Preparation can Lead to a Successful Interview

PurdueLogoProper interview etiquette could make the difference between landing a job or being an also-ran, says a Purdue University expert.

Anthony Cawdron, who teaches business etiquette and advanced service courses in Purdue's hospitality and tourism management department, says you can win an interviewer over if you arrive fully prepared.

"Being prepared requires much more than simply researching the company," Cawdron says. "It also means preparing yourself for any situation you may come across. Part of this includes being polished during the entire interview. Instead of being silent during those 'in between' moments, prepare some general information to discuss. This will make the situation more comfortable for the both of you."

Also remember you are being observed by everyone in the office throughout your interview.

"Be aware of your surroundings," Cawdron says. "Any impression you leave with others is likely to be passed on to your interviewer. The person sitting next to you in the lobby could really be the company's human resource person looking to see how you present yourself while you are waiting."

Prepare your own questions to ask because the interview should be seen as a two-way conversation.

"This is a perfect opportunity to find out more about the organization and if you feel the organization is a good fit for you," Cawdron says. "It shows you have an interest in the company."

If you have traveled from a distance for the interview, it can be expected that you might be taken to lunch.

"This should not be a time where you let your guard down; you are still on display," Cawdron says. "By taking you to lunch, they are looking to see if you are fit to host clients and interact with others. Bring money for lunch and offer to contribute to the bill. It shows politeness and that you were not expecting them to pay for it."

Following the interview, remember to send a thank-you note.

"Thank-you notes were once a nice touch following the interview, but now they are almost expected," Cawdron says. "Be sure to handwrite your note. This indicates that you really appreciated the interviewer's time."