International Subaru of Merrillville offers express service from master technicians

International Subaru of Merrillville offers express service from master technicians
By: Curtis Hankins Last Updated: June 26, 2019

When your Subaru’s check engine light flickers on, or your regular oil change is finally due, the best thing you can do is visit the International Subaru of Merrillville. Their service department is quick, dedicated, and filled with experts who know Subaru cars inside and out.

The International Subaru of Merrillville’s Service Department focuses on providing high-quality Express Service. For minor maintenance such as oil changes, inspections, tire rotation, and other quick fixes, no appointment is necessary.

“We want to accommodate everyone, people have busy schedules,” said Jeremy Netzer, Service Manager at International Subaru of Merrillville. “They get a friendly greeting when they come in the door, we let them know how long they might have to wait, and then we get to work. We don’t want their life schedules getting in the way of service they need, to accommodate anyone who needs service.”

Netzer’s team features Master Certified Technicians, veterans with decades of experience in cars who know just about everything there is to know about a Subaru. Car problems are like a big puzzle, and the International Subaru of Merrillville’s Master Techs have been working out the solutions for years.

“The masters have gone through all the training required to earn that title,” Netzer said. “Our two gentlemen who are master certified, David Alvear and Ken Younker, have been doing this for decades.”

When you bring in your Subaru to Netzer’s team, their specialization in the make allows them to avoid the common pitfalls that chain auto shops might stumble into.

“We know these cars. We avoid the usual mistakes thanks to the correct training and having all the parts needed readily available,” Netzer said. “We’re not only going to tell you what you need, we’re going to give you the information to stay ahead of the curve on maintenance. It’s all about letting customers plan so they can do things on their own terms.”

The crew at International Subaru of Merrillville is different in one other big way: they are passionate about everything involved in their work.

“Most of the guys on the team drive Subarus. You want to work someplace where you can believe in the brand,” Netzer said. “They take a lot of pride in their work and making sure that customers leave with their problem fixed. Every once in a while a technician gets a note or a thank you from a customer, and that’s huge.”

To learn more about International Subaru of Merrillville and their Service Department, visit https://www.subarumerrillville.com/.