Jim Bolka has been with Von Tobel in some capacity for over 17 years, providing expertise and knowledge for customers. As a Plumbing Design Specialist and Fireplace Sales Associate, Bolka spent 16 years at the Michigan City store before moving over to Valparaiso just over a year ago.
Today he’s receiving rave reviews for his customer service, knowledge, and general desire to go above and beyond to help the client. With 29 years of experience in plumbing, heating, and air sales and service, he’s found that he thrives on customer service.
“I truly enjoy helping people,” Bolka said. “When working with customers that come in to our store, I help find the best products that meet their expectations.”
Day to day, he works hard to bring a high level of satisfaction to his customers. Whether that means explaining a product more fully or listening to them and figuring out exactly what they’re looking for, he knows that the customers are the main reason for business.
“I take great pride knowing that our customers are satisfied with their experience,” Bolka said. “I do my personal best to make sure each and every customer is treated the way I would like to be treated.”
Beyond the customers, Bolka sees value in Von Tobel as a company. With excellent coworkers and a structure he enjoys, he’s confident in the business and its direction.
“I have great coworkers and I enjoy the hometown feel of our business,” Bolka said. “Von Tobel is a great company to work for.”
Bolka’s love of helping others and being sure their needs are met hasn’t gone unnoticed either. Just check out some of these reviews from satisfied customers:
Rhonda G: Thank you to Jim at Von Tobel for recognizing the importance of hard work in the community! Our Girl Scout troop has been working with Jim and thanks to him and Von Tobel, we are on our way to building a Gaga Ball Pit for one of our local elementary schools. He was so fun to work with and was very helpful too! What an asset you have there at the store!!! Thank you, Jim!
Rich M: Working with [Jim] in the fireplace department and couldn’t ask for a better guy. He has been on top of everything 100%. He has contacted me a few times to see if everything is working out and working properly, even stated he would come and help insert our gas fireplace. I recommend anyone looking for support to ask for Jim. Thank you for all your help!
Matt N: Been going here since I was a kid. Great customer service. Jim in the fireplace department was extremely helpful.
Mark S: We recently decided to redo a small half bath and found a corner cabinet, counter/ sink and corner medicine cabinet we liked at Von Tobel Valparaiso. We started working with Jim Bolka, who explained all the options and went through all the hardware options to be sure we found the right ones. He was extremely helpful with toilet options, faucet options and selecting the paint color based on what we were looking for and the size of the room.
Brittaney H: We are just finishing building a house and Jim Bolka has been so helpful! He has went out of his way to help us with every aspect of the process!