Lake County Public Library, 1919 West 81st Ave. (US 30), Merrillville, is offering a new phone service called Telephony whereby patrons can call to log in and hear their library card account summary. With their library card number and password handy, patrons can call the Telephony service number at 219-756-9356 to hear their list of items checked out along with their due dates, any items on hold, items available for pick-up, and renew any outstanding materials.
If a patron has forgotten his/her password, there is a link on the website’s Patron Account tab where your password can be emailed to you. In order to have this email service, patrons need to update their contact information with an email address. This can be done by calling the library or logging into your account on the website and entering it under the Patron Account Contact Information and Preferences.