NIPSCO crews and contractors work to assess and repair damage
NIPSCO is currently experiencing scattered outages due to heavy snow and winds across northern Indiana. As of 12 p.m. CT, approximately 7,900 customers are without power. As we work to assess the damage, please stay tuned to www.NIPSCO.com/OutageCenter for regular updates.
As in any storm event, the safety of the public as well as our employees who work on the lines is our top priority. For your safety, please stay away from any downed power lines and power restoration crews working in your area.
Customers without power can report an outage from a smart phone or other mobile device, on a computer via NIPSCO.com or by calling NIPSCO Customer Service at 1-800-4NIPSCO (1-800-464-7726).
NIPSCO understands that any service outage is an inconvenience. We thank you for your patience and understanding during the restoration efforts.
Restoration Process
NIPSCO’s restoration process begins with repairing large transmission and distribution lines that supply electricity to large numbers of customers in large geographic areas – including critical customers such as hospitals and emergency response. Repairs to other lines that serve smaller groups of customers can’t be made until the larger lines feeding electricity to those areas are repaired.
When crews work on damaged trees during storms, they focus on repairs that are critical to our facilities and to restoring power and do not clean up or remove branches and debris that may be left behind. Contact your local municipal officials for more information on storm debris disposal.
Customers can receive regular updates on current number of customers affected, where outages are located and when power is expected to be restored, by visiting the www.NIPSCO.com/OutageCenter, via your mobile device at m.nipsco.com, and via social media on Facebook and Twitter.
Northern Indiana Public Service Company (NIPSCO) has served the energy needs of Northern Indiana since 1912. Headquartered in Merrillville, NIPSCO is one of the seven energy distribution companies of NiSource Inc (NYSE: NI). With more than 821,000 natural gas customers and 468,000 electric customers, NIPSCO is the largest natural gas distribution company, and the second largest electric distribution company, in the state. NiSource distribution companies serve 3.8 million natural gas and electric customers primarily in seven states. More information about NIPSCO is available at NIPSCO.com.