Water & Fire Loss: Tips to Share with Your Policyholders

Rainbow International provides “best practices” with integrity and the highest of standards in restoration and cleaning services. Utilizing the most advanced equipment, innovative technologies and a built-in accountability system, our professional emergency crews complete every job rapidly to assure an uncompromising commitment to service excellence and customer satisfaction. Ultimately, we don’t just restore homes and businesses; we restore value, stability, and peace of mind.

Here are some tips to share with policyholders when dealing with loss as a result of water and fire:

Water

• In the event of water damage, stay calm! Call Rainbow International®
  
• Make sure the water source is turned off. This will help contain the damage.
  
• Turn off the breaker in the damaged area before you unplug or remove any electrical devices located on the wet carpet.
  
• Place aluminum foil under the legs of any furniture in contact with wet carpet. This might help prevent furniture stains on your carpet.
  
• Lift draperies away from wet carpet.
  
• Pin up upholstered furniture skirts which may get wet.
  
• Remove books, shoes, paper goods, fabrics, potted plants, and other items which may stain wet carpet.
  
• DO NOT use your home vacuum, since electrical shock may result, as well as certain damage to the equipment itself.
  
• DO NOT place newspaper in traffic areas to walk on, since newspaper ink transfers easily to the wet carpet fibers and may result in permanent staining.
  
• DO NOT walk on carpet any more than necessary. This will keep the damage from spreading to unaffected areas.

Fire

• In the event of fire or smoke damage, stay calm! Call Rainbow International.
  
• Inventory contents.
  
• Open all windows.
  
• Empty freezer and refrigerator completely if electricity is off.
  
• Prop open doors.
  
• Remove pets (especially birds) to clean environments.
  
• DO NOT attempt to wipe or wash the walls, ceilings, or other absorbent surfaces.
  
• DO NOT use upholstered furniture if it can be avoided.
  
• DO NOT use exposed food goods or canned goods that have been subject to excessive heat.
  
• DO NOT use TVs, stereos, or any other electrical appliances until cleaned or checked.
  
• DO NOT send smoked garments to an ordinary dry cleaner, because improper cleaning may set the smoke/odor.
  
• DO NOT turn on your heating and air conditioning system if it is not currently on.