Working from Home? Don’t Make These Mistakes
With the recent emphasis on flexible scheduling in the American workplace, many workers — at different levels — are now afforded the opportunity to work from home at times. However, if you’re like me, the few times I’ve actually done this, I didn’t make it out of my flannel pajama pants. This article from Forbes explains why that’s not a great idea, and offers the 10 mistakes people often make. Here’s a bulleted list, but read the entire piece:
- Failing to smile when you pick up the phone. Just as customer service reps are taught, you come across on the phone better when smiling.
- Not getting dressed. Looking good gives you confidence.
- Having bad posture. It can lead you to acting too casually.
- Looking like a terrorist on Skype……..don’t do that.
- Having unflattering props around in a conference call. Beer mugs, kids’ toys, ashtrays, etc. don’t inspire confidence in your peers.
- Saying "no" in emails. If you’re giving someone bad news, call them. The personal touch is appreciated.
- Poor e-mail length. Be clear in what you’re asking others to do. Lengthy emails can lead to confusion of what’s expected, and short emails can appear stuffy (e.g. "Fine."; "Thanks.")
- Ignoring the noises around your house. If you’re on the phone, hearing lawnmowers or kids yelling "Marco! Polo!" may not win your client over.
- Forgetting the virtual handshake. Start a conversation with personal information to set a pleasant tone.
- Thinking you’re alone. You’re still connected to the professional world, so don’t multitask too much with personal tasks like laundry.