Regional Federal Credit Union: Helping Customers Stay Vigilant Against Fraud

By: Steven Neville Last Updated: June 25, 2015

regional-fcuIt’s no secret, scams are everywhere. You just have to check your email to see there’s tons of people out there trying to go after your hard-earned money. And with all the other things we have going on in our day-to-day life and routine, it can be hard sometimes to stay on top of all the new tricks these scam artists are coming up with.

So it’s nice to know that there’s a bank like Regional Federal Credit Union that does their best to stay vigilant for you and make sure that their employees are up-to-date on the latest tricks of the scam trade.

And it starts with their employees right on the front lines of protecting your money.

“Regional trains its Member Service Representatives to watch for certain scams,” said Marketing Specialist, Clint Turpen. “These include common bank ones like fraudulent cashier’s checks and money wiring.”

And this hard work has paid off for Regional’s customers and employees. For instance, a while back, a customer of theirs brought in a check from a charity that seemed off to one of the well-trained Member Service Representatives (MSR), and the MSR advised the customer not to cash the check.

Turns out, the representative was right and the check was part of a series of scams running across the country.

“Our MSRs have helped a lot of members over the past several years who otherwise would have lost thousands of dollars,” Turpen added.

But with the prevalence of scams out there, anyone can accidentally become a victim of fraud through no fault of their own. Which is why Regional basic checking accounts come with zero-liability fraud protection.

It’s just Regional’s way of saying, “we got your back.”

Regional has also got your back when it comes to staying vigilant yourself, and Turpen and the team invite you to visit fraudpreventionunit.org, a site ran by Turpen packed with quality information on new ways scam artists are trying to trick you.

“(Fraudpreventionunit.org) has hundreds of articles on all kinds of fraud, from simple scams to identity theft to convoluted reshipping and money mule schemes.” says Turpen.

Stop into Regional Federal Credit Union sometime, and see the difference that having an experienced fraud prevention team on your side can make.